EDA Online Help Center

Step-by-step tutorials and FAQ for designing, proofing and exporting your albums

EDA_Online_Help_Center > FAQ

Note: EDA Online is a web-based application that is continuously updated.
To ensure it works properly and that you always use the latest version with all updated features,
we recommend clearing your browser cache and performing a hard refresh of the application page.

FAQ (15)

General questions

If you cannot log in to the app, please check the following:

• On the login page, the first field in the form is the Username field. Make sure you enter your Username and not your email address.
• Double-check your password.
• Use the eye icon in the password field to reveal your password and make sure it is entered correctly.
If you have forgotten your password, use the Forgot Password option on the login page.

Yes, you can have access from various computers to your account in EDA_Online. Since the App is Online, you can have access from any computer you want, MAC, PC and labtop of any kind. All you have to do is simply remember your Login info. And also make sure that you are accesssing the app from a computer with a supported browser, such as Chrome, Firefox or Edge for the best experience. Safari has known issues with drag-and-drop and other features in this app. Until Apple fixes these quirks, please avoid using it.

Yes, in EDA_Online you can make as many duplicates of an album as you want and also changing their size during the process. This comes very handy when you want to create smaller albums for the parents of the couple. Then you can change some spreads and do all the necessary changes you’ve been asked to, without worrying about your main album.
To do this, from the initial form go to the album you want, from the Stored Albums list and click on the Duplicate Album button. On the form that will appear, type the name of the album and change the size of it, from the size fields. Press on the Duplicate button and in a couple of seconds your duplicate will be ready.

Images related questions

To do this, click the Import Images button located in the upper-right corner of the screen. Once the import is complete, a message will appear, informing you that the import is complete. After you see the message you can begin creating your spreads. Please note that the maximum number of images allowed per album is 200 images.

You can also see the related video here
https://easydigitalalbum.com/eda-online-helpcenter/

Yes, you can can change the Gap between your images in your layouts, thanks to the change gap option that has been added in the 1.3 version of EDA Online.

To do this:
• Go the layout you want and click on the Change Gap option button, that is located at the right part of the bottom bar. Just move the slider on the popup bar that appears, from 0 (no gap) to 20 (maximum gap).

Please note that the default Gap for the Templates included in the App is 8 px. To achieve the same gap with the slider the value must be at 4px (4x2)=8 px

This option is available only for album layouts, not Montage Frames, Canvas or other products.

You can also see the related video here
https://easydigitalalbum.com/eda-online-helpcenter/

Pages related questions

By clicking the Background Settings button, the Background palette appears, displaying the available background options.
By pressing the ADD IMAGE button, you can select a background image from your computer and apply it to a page. You can adjust the Opacity of the background, as well as the Zoom level and its position, using the Move X and Move Y controls.
In addition to adding your own background images, the program also includes a collection of built-in backgrounds. You can access them by clicking the SELECT IMAGE button. When pressed, a selection window will appear.
Click on any background to apply it to a page.

Workflow related questions

📄 EDA Online Help PDF

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