EDA Online Help Center
Step-by-step tutorials and FAQ for designing, proofing and exporting your albums
EDA_Online_Help_Center > FAQ
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we recommend clearing your browser cache and performing a hard refresh of the application page.
FAQ (15)
General questions
If you cannot log in to the app, please check the following:
• On the login page, the first field in the form is the Username field. Make sure you enter your Username and not your email address.
• Double-check your password.
• Use the eye icon in the password field to reveal your password and make sure it is entered correctly.
If you have forgotten your password, use the Forgot Password option on the login page.
If you cannot import images into the application, please check the following:
• Check the upload speed of your internet connection, as this is the most common reason for problems when using an online application.
• Make sure you are using the latest version of the application. Clear your browser’s cache and perform a hard refresh of the application page.
If the application is not loading correctly, please check the following:
• Refresh the application page.
• Clear your browser’s cache.
• Make sure you are using a modern browser (Google Chrome, Firefox, or Edge).
• Check your internet connection.
Yes, in EDA_Online you can make as many duplicates of an album as you want and also changing their size during the process. This comes very handy when you want to create smaller albums for the parents of the couple. Then you can change some spreads and do all the necessary changes you’ve been asked to, without worrying about your main album.
To do this, from the initial form go to the album you want, from the Stored Albums list and click on the Duplicate Album button. On the form that will appear, type the name of the album and change the size of it, from the size fields. Press on the Duplicate button and in a couple of seconds your duplicate will be ready.
Images related questions
To do this, click the Import Images button located in the upper-right corner of the screen. Once the import is complete, a message will appear, informing you that the import is complete. After you see the message you can begin creating your spreads. Please note that the maximum number of images allowed per album is 200 images.
You can also see the related video here
https://easydigitalalbum.com/eda-online-helpcenter/
Yes, you can add Stroke, Shadow and so some basic color Adjustments in EDA_Online. Please note that the editing in the App is non destructive.
To do this just click on the "Effects" button located at the left side on the top Bar.
The Effects panel will open up and you can add Stroke, Shadow, make color Adjustments and also convert your images to Grayscale or Sepia tone if you wish.
Yes, you can can change the Gap between your images in your layouts, thanks to the change gap option that has been added in the 1.3 version of EDA Online.
To do this:
• Go the layout you want and click on the Change Gap option button, that is located at the right part of the bottom bar. Just move the slider on the popup bar that appears, from 0 (no gap) to 20 (maximum gap).
Please note that the default Gap for the Templates included in the App is 8 px. To achieve the same gap with the slider the value must be at 4px (4x2)=8 px
This option is available only for album layouts, not Montage Frames, Canvas or other products.
You can also see the related video here
https://easydigitalalbum.com/eda-online-helpcenter/
Pages related questions
By clicking the Background Settings button, the Background palette appears, displaying the available background options.
By pressing the ADD IMAGE button, you can select a background image from your computer and apply it to a page. You can adjust the Opacity of the background, as well as the Zoom level and its position, using the Move X and Move Y controls.
In addition to adding your own background images, the program also includes a collection of built-in backgrounds. You can access them by clicking the SELECT IMAGE button. When pressed, a selection window will appear.
Click on any background to apply it to a page.
Workflow related questions
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